Can I receive packages and mail during my stay?

Every building handles deliveries differently. Some have front desks, some have parcel lockers, and some leave packages at the door. Contact your local manager for the specific process at your property, and check before you order anything valuable or time-sensitive.

Important limitations

Anyplace isn't able to receive, accept, or sign for mail and packages on your behalf. This includes deliveries from USPS, UPS, FedEx, and any other carrier. We also can't accept certified or registered mail under any circumstances.

Neither Anyplace nor the property owner is responsible for lost, stolen, damaged, or undelivered packages, whether or not the building offers package acceptance or lockers. If a delivery goes missing, the claim needs to go through the carrier or the retailer.

For anything you can't afford to lose, we recommend shipping to a carrier pickup location or a private mailbox service.