Cancellation Policy:
We understand that circumstances can change. We're here to assist you with your cancellation request for your upcoming reservation with us.
All cancellations must be formally communicated in writing to our Bookings Team at reservation@anyplace.com. You are eligible for a full refund if you cancel your reservation within 24 hours of booking or at least 14 days before your scheduled arrival date. Bookings become non-refundable within 14 days of your move-in date or once check-in has occurred.
In the event of a cancellation within 14 days of the arrival date, Anyplace reserves the right to withhold 30 days' worth of rent. If payment is made via credit card, the 3.2% processing fee incurred during the transaction is non-refundable. ACH payments and direct deposits do not incur a fee.
Early Move Out:
If you decide to move out before the agreed-upon term of your stay, you remain responsible for the remaining rent on your booking. Anyplace reserves the right to withhold 30 days' worth of rent. Early move-outs longer than 30 days will be considered; however, this will be subject to a fee depending on the days remaining.
Cancellation of Extensions:
You are eligible to cancel your extension within 24 hours of extending your stay with written communication to reservation@anyplace.com. All extensions canceled within 24 hours are subject to a full refund. All cancellations after 24 hours of making changes during your stay are non-refundable. You will be responsible for payment through your move-out date.
Unit Switches: Guests may request a unit switch before check-in, provided the request is made more than 14 days before the initial arrival date and is approved by the Bookings Team. Unit switches are subject to a unit transfer fee.
Special Circumstances: For cancellations prior to move-in under extreme circumstances, contact our Bookings Team. Such requests will be reviewed on a case-by-case basis, and while credits may be considered, refunds are not guaranteed.