Help Center

Back to home

Help Center

Booking and Reservations

Booking and Reservations

Will I have the exact apartment that I reserve?

What is the maximum stay?

What happens if I need to shorten my stay after moving in?

Can I move in mid-month or does it have to be on the 1st of the month?

Do you accept weekly stays?

How often are the towels and linens changed during my stay?

How can I access the pool, fitness center, business center, or printing services, and what are their operating hours?

Can I booking on behalf of someone? - Third party reservations

Can I request additional cleaning services during my stay?

Are there any discounts for long-term stays?

Can I schedule a tour before making a reservation?

Can you add me to my employee's reservation?

Extensions

How Can I Extend My Reservation with Anyplace?

Extending my Reservation via Airbnb

Are there any discounts or promotions available if I extend my stay for a certain duration?

Can I extend my stay on a day-by-day basis, or is there a minimum number of additional nights required?

What happens if the unit I'm staying in is booked for part of the period I want to extend?

Is there a deadline or specific timeframe within which I need to request an extension?

Can I extend my stay if I'm unsure about the duration in advance, or does it need to be arranged beforehand?

See more

Booking and Screening Process

How long does it take to confirm my booking after submitted my verification and screening?

Do you check credit?

Is it possible to transfer a reservation to another person, and what are the procedures?

I’m an international guest and I don’t have a credit history in the US. What should I do?

How long does it take to get the results of my application?

Are there any income requirements?

What is the booking process with Anyplace?

How long do I have to complete my reservation after booking?

Is there a penalty for modifying my booking?

I'm bringing a second guest. Do I have to notify or register the second guest with Anyplace?

See more

Check-in and Checkout

What are your check-in procedures?

What are your checkout procedures?

What is your policy regarding early and late night check-ins and late check-out?

Can I store my luggage with the property before check-in or after check-out?

Maintenance

Can I request unit maintenance or service not to enter the unit if I'm not present, respecting my privacy?

What should I do if I have a maintenance issue in the unit?

What procedures are in place for handling emergency maintenance issues?